INVISIBLECOMPETITORAI Referral Intelligence
FAQ

Questions, answered straight.

No evasive pricing, no jargon. If something isn't here, email support@invisiblecompetitor.com.

01 · The basics
What is an AI Referral Score?

It's the share of buyer conversations where an AI engine refers a prospect to you instead of a competitor. We ask ChatGPT, Claude, Gemini and Perplexity the questions your buyers actually ask, then measure how often you're named. One number, tracked over time, the way Domain Authority measures something everyone cared about for Google.

How is this different from SEO?

SEO is about ranking on a results page. This is about being the name an AI says out loud when someone asks for a recommendation. There's no page of ten blue links, there's a short list of three to five names. You're on it or you're not. The signals that get you named overlap with SEO in places (schema, citations, authority) but the game, and the measurement, are different.

Which AI engines do you cover?

ChatGPT, Claude, Gemini and Perplexity in the Benchmark and above. The free Check uses three engines (it drops Perplexity for speed). We add new engines as they reach scale, Copilot and others are on the roadmap.

Is one scan enough to trust the number?

A single scan is a snapshot, real referral patterns shift with phrasing, region, session history and which engine someone uses. That's why the Benchmark tests up to 100 phrasings across every engine, and why Sprints re-measure at Day 30, 60 and 90. Movement on a tracked prompt set is directional and defensible; one prompt on one engine is not.

02 · Free Check & Benchmark
Can I just run the free check and not buy anything?

Yes. Most people do. The free check is genuinely free and tells you whether you have a referral problem at all. We make money on the Benchmark and Sprint, not on you signing up to something.

What's the difference between the free Check and the Benchmark?

The Check tests 3–5 prompts across 3 engines for a quick snapshot. The Benchmark tests up to 100 real buyer phrasings across all 4 engines, breaks your score down by engine and category, names every competitor capturing your referrals, and prioritises the fixes that move the number fastest. The Check tells you if there's a problem; the Benchmark tells you exactly what it is.

How long does the Benchmark take to deliver?

Same day. Most are delivered within 4 hours. You'll get an email when your branded PDF is ready, plus a calendar link for the 15-minute walkthrough.

03 · Plan & Sprint
Why is the Sprint priced as “from £3,500” instead of a fixed number?

Scope. Single-location SMEs typically sit at the lower end. Multi-location businesses, complex content estates, or agency white-label arrangements scope higher. We confirm the exact price after a 30-minute scoping call, there are no surprises, and you won't be asked to commit until the price is fixed.

What's the 90-Day Referral Guarantee?

If your AI Referral Score doesn't measurably improve within 90 days of completing the Sprint, you get your money back. Measured by re-running the same Benchmark prompt set across the same AI engines, the same yardstick, before and after.

Who actually does the work in a Sprint?

Peter Fraher. Founder-led, no junior delivery, no account managers between you and the person doing the work. Where a Sprint needs a specialist hand (e.g. dev deployment) it's coordinated directly, not handed to a pool.

Do the tiers credit toward each other?

Yes. Existing Benchmark buyers receive a £349 credit toward the Plan. Plan buyers' fee is credited toward a Sprint. You're never paying twice for the same groundwork.

04 · Agencies & data
Do you work with agencies?

Yes. Many engagements are white-label or sub-contracted through agency partners, we work as the AI-referral layer behind your brand. If you're an agency, contact us directly and we'll talk through what fits.

What happens to the data you collect about my business?

We store your prompt set, scan results and the business context you provide so we can re-measure consistently over time. It's not sold or shared. If you want it deleted after an engagement ends, ask and it's removed.

What if AI engines change after you've done the work?

They will, that's the point of Monitoring. AI engines update, competitors shift, new prompts emerge. Monitoring re-scans on a schedule and keeps your signals current so the gains from a Sprint don't quietly erode.

Still wondering where you stand?

The fastest answer is the free check, 60 seconds, no signup. Or book a 15-minute call.

Run free scan →Book a 15-min call